E-Z!
- Right-click your Overwolf tray icon and hit ‘support’
- Click on ‘Create logs zip’
- The location window will pop automatically, with the zip highlighted – send it to us 🙂
Overwolf failed during installation? Don’t see the option to ‘Create logs zip’? No problem.
Here you will find the step-by-step manual guide to get them logs!
For Windows 10
- Close the Overwolf client
- Press Windows key + R OR use the “Find” button.
- Type in: %localappdata%
- Press enter.
- Enter a folder named “Overwolf”.
- Inside the Overwolf folder there is the Log folder.
- Using a program like 7Zip, Winzip or winrar (both have free versions) create a .rar (or .zip) file of the Logs folder.
- Attach the file you just created to your support email/forums thread.
For Windows 7/8.1
- Close the Overwolf client
- Click the Windows “Start” button.
- In the “Search” bar type: %localappdata% and Press enter.
- Search for a folder named “Overwolf”.
- Inside the Overwolf folder there is the Log folder.
- Using a program like 7Zip, Winzip or winrar, both have free versions, create a .rar file of the Logs folder.
- Attach the file you just created to your support email/forums thread.
Manual guide video: