E-Z!

1. Right-click your Overwolf tray icon and hit ‘support’
2. Click on ‘Create logs zip’
3. The location window will pop automatically, with the zip highlighted – send it to us 🙂

Overwolf failed during installation? Don’t see the option to ‘Create logs zip’? No problem.

Here you will find the step-by-step manual guide to get them logs!

For Windows 10

1. Close the Overwolf client
2. Press Windows key + R OR use the “Find” button.
3. Type in: %localappdata%
4. Press enter.
5. Enter a folder named “Overwolf”.
6. Inside the Overwolf folder there is the Log folder.
7. Using a program like 7Zip, Winzip or winrar (both have free versions) create a .rar (or .zip) file of the Logs folder.
8. Attach the file you just created to your support email/forums thread.

For Windows 7/8.1

1. Close the Overwolf client
2. Click the Windows “Start” button.
3. In the “Search” bar type: %localappdata% and Press enter.
4. Search for a folder named “Overwolf”.
5. Inside the Overwolf folder there is the Log folder.
6. Using a program like 7Zip, Winzip or winrar, both have free versions, create a .rar file of the Logs folder.
7. Attach the file you just created to your support email/forums thread.

Manual guide video: